Shipping policy
Thank you for supporting small businesses like ours. Here's some more information about our shipping and processing times.
Local Delivery:
We offer same day local delivery for orders placed by 12pm in Sydney’s Northern Beaches.
Processing Time:
All orders placed on our website are processed daily for those placed before 4pm. Orders received after 4pm will be processed the following day.
Shipping Time:
Our estimated shipping times are 1-3 days for Australia and 3-5 days for delivery to New Zealand. These time frames are calculated from the date of dispatch and are based on standard delivery times provided by our courier partners. Please note that delivery times may be affected by public holidays or other unforeseen circumstances beyond our control.
Order Tracking:
Once your order has been processed, we will send you an email containing your tracking number, which you can use to track your order's delivery progress. If you have any questions about the delivery of your order, please don't hesitate to contact us via email or phone, and we'll be happy to help you.
Damaged or lost packages:
In the unlikely event that your package is lost or damaged during shipping, please contact us immediately, and we will work to resolve the issue as quickly as possible.
Contact us:
Thank you for shopping with us at modest fins. If you have any further questions about our shipping policy, please feel free to contact us at any time by emailing hello@modestfins.com.au